Welcome!
Welcome to Dream Catchers, an Accredited education provider for ITIL® Certification and full service provider of IT Service Management (ITSM) implementation and advisory services.
Our goal is to ensure the successful adoption of IT Service Management. This is accomplished by providing highly innovative approaches to training, workshops, and advisory services.
Dream Catchers Consultants have backgrounds as ITSM Practitioners. Our business values are founded in quality, professionalism, and long term relationships.
Dream Catchers is the only North American company to provide a unique program which guarantees the success of the ITIL® Foundations Certification.
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23 January 2010 - Virtual Instructor Led Classes now offered for ITIL Foundations and Intermediate Courses
Dream Catchers is proud to announce the release of Virtual Instructor Led Classes (VILT) for its Fou ...
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1 February 2010 - No News is Good News?
Its February 1st and there has not been a significant announcement from APMG regarding ITIL V3 in qu ...
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Latest Products
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eSourcing Capability Model for Client Organizations
The eSourcing Capability Model for Client Organizations (eSCM-CL) is the best practices model that enables client organizations to appraise and improve their capability to foster the development of more effective relationships and to better manage these relationships.
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eSourcing Capability Model for Service Providers
The eSourcing Capability Model for Service Providers (eSCM-SP) is the best practices model that supports sourcing organizations successfully manage and reduce their risks and improve their capabilities across the entire sourcing life-cycle.
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PRINCE2TM 2009 Edition - Quick Reference Cards (set of 5)
Summary of 2009 PRINCE 2 approach;
Sturdy, easy to carry booklet with Quick Reference Cards based on PRINCE2 2009 Edition;
Gives you the possibility to get, in one glance, familiar with the specifics of PRINCE2 edition 2009: the Themes, the Principles and its Process Model;
Contains the complete PRINCE2 Edition 2009 Process schemes (complete scheme and a tailoring example), PRINCE2 Edition 2009 Management Product Model, Tailoring PRINCE2 to the project environment and more;
Clever fold out with tabs for each subject
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The Service Catalog
This well-constructed book provides practical advice and information that will help organizations to understand how to design and develop a service catalog and to understand the role that the service catalog performs within the service portfolio.
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